Indicators Online services (Satisfaction & service)
Description
#### Description
Utrecht in Cijfers is the online database of the municipality of Utrecht. Here, the Research & Advice department publishes figures on the city of Utrecht and the Utrecht neighbourhoods. With Utrecht in Figures we want to show all interested parties in Utrecht how things are actually going with Utrecht.Utrecht in Figures is divided into themes.
Within the theme 'Online service provision (Satisfaction & service provision)' you will find information about the following 7 'indicators':
- % tried to influence municipal policy via a public space notification last year
- number of visitors digital counter www.utrecht.nl
- number of digital applications via website www.utrecht.nl
- number of emails sent to the Customer Contact Centre (KCC)
- number of social media posts (Twitter, Facebook, Whatsapp)
- number of followers via social media (Twitter, Facebook, LinkedIn, Instagram, Flickr)
- number of website visitors www.utrecht.nl
#### Number of indicators
Number of indicators under this theme: 7
#### Source
Municipality of Utrecht; Research & Advice, Municipality of Utrecht, Population Survey
#### Related datasets
Other datasets that fall within this theme:
- Indicators Bar visit and telephony (Satisfaction & service)
- Service Satisfaction Indicators (Service Satisfaction & Services)
- Indicators Preferred-contact-and-information-of-municipality-satisfaction-service">Indicators Preferred-contact-and-information-of-municipality (Satisfaction & service)
Resources
| Name |
Format |
Description |
Link |
|
0 |
|
https://utrecht.incijfers.nl/dashboard/dashboard2020/publieksdienstverlening |
|
54 |
|
https://utrecht.incijfers.nl/jive/ |
Tags
- utrecht
- onderzoek-en-advies
- utrecht-in-cijfers
- indicatoren
- onderzoek
- online
- dienstverlening
- tevredenheid