Description
Description
Utrecht in Cijfers is the online database of the municipality of Utrecht. Here, the Research & Advice department publishes figures on the city of Utrecht and the Utrecht neighbourhoods. With Utrecht in Figures we want to show all interested parties in Utrecht how things are actually going with Utrecht.Utrecht in Figures is divided into themes.
Within the theme 'Bail visit and telephony (Satisfaction & service)' you will find information about the following 4 'indicators':
- % telephone reachability Customer Contact Centre (KCC)
- number of desk visits City Office and Neighbourhood Service Centres
- number of calls to municipality
- number of calls to municipality via 14030
Number of indicators
Number of indicators under this theme: 4
Source
Municipality of Utrecht
Related datasets
Other datasets that fall within this theme:
- Indicators Online services (Satisfaction & service)
- Service Satisfaction Indicators (Service Satisfaction & Services)
- Indicators Preferred-contact-and-information-of-municipality-satisfaction-service">Indicators Preferred-contact-and-information-of-municipality (Satisfaction & service)
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| Unknown | Open resource | ||
| xlsx | Open resource |