Utility Customer Service Performance Indicators: Beginning 2009
Description
Summary of the NYS gas and electric utilities’ customer service performance indicators for each of the last three calendar years. Reported by the utilities on a uniform basis, these performance indicators allow comparative analysis of customer service, identification of overall trends in customer service, and identification of service deficiencies.
Resources
| Name |
Format |
Description |
Link |
|
8 |
|
https://data.ny.gov/api/views/rnus-dqn7/rows.csv?accessType=DOWNLOAD |
|
40 |
|
https://data.ny.gov/api/views/rnus-dqn7/rows.rdf?accessType=DOWNLOAD |
|
23 |
|
https://data.ny.gov/api/views/rnus-dqn7/rows.json?accessType=DOWNLOAD |
|
55 |
|
https://data.ny.gov/api/views/rnus-dqn7/rows.xml?accessType=DOWNLOAD |
Tags
- customer-service
- performance-indicators
- service-quality