Utility Contact Center Call Distribution For FY 2017

Description

The City of Austin Utility Contact Center is managed by Austin Energy. This is the place customers call to start, stop, or transfer utility services. The center receives about 6,000 calls per day on average and Online Customer Care handles about 12,000 requests per month.

Resources

Name Format Description Link
Comma Separated Values File CSV Open resource
JSON File JSON Open resource
RDF File RDF Open resource
XML File XML Open resource

Tags

Topics

Categories