Utility Company Customer Service Response Index (CSRI): Beginning 2005
Description
The Customer Service Response Index tracks utility performance and identifies the current level of customer service and responsiveness delivered by each utility service provider under the Commission’s jurisdiction with respect to consumer complaints filed with the Commission.
Resources
| Name |
Format |
Description |
Link |
|
55 |
|
https://data.ny.gov/api/views/w3b5-8aqf/rows.xml?accessType=DOWNLOAD |
|
8 |
|
https://data.ny.gov/api/views/w3b5-8aqf/rows.csv?accessType=DOWNLOAD |
|
40 |
|
https://data.ny.gov/api/views/w3b5-8aqf/rows.rdf?accessType=DOWNLOAD |
|
23 |
|
https://data.ny.gov/api/views/w3b5-8aqf/rows.json?accessType=DOWNLOAD |
Tags
- electric
- gas
- utility
- complaint
- telecommunications