Description
This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service standard MP letters; performance against service standard for customer complaints, MPs Emails and MP further action cases.
Includes data previously published in UKBA percentage of complaints responded to within service standards.
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| HTML | Open resource | ||
| ODS | Open resource | ||
| XLS | Open resource | ||
| ODS | Open resource | ||
| ODS | Open resource | ||
| ODS | Open resource | ||
| ODS | Open resource |