Telecoms and pay-TV complaints data

Description

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is intended to help consumers make better-informed decisions. We believe that the publication of such information is useful for consumers, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

Resources

Name Format Description Link
8 https://www.ofcom.org.uk/__data/assets/excel_doc/0022/45526/q1-2015.csv.xls
8 https://www.ofcom.org.uk/__data/assets/file/0029/134966/telecoms-pay-tv-complaints-q3-2018.CSV
8 https://www.ofcom.org.uk/__data/assets/file/0023/116393/Q1-2018-Telecoms-and-pay-TV-complaints.csv
8 https://www.ofcom.org.uk/__data/assets/file/0035/99791/Consumer-issues-survey-experience-of-nuisance-calls-March-2017.csv
8 https://www.ofcom.org.uk/__data/assets/excel_doc/0020/47315/q1_2016.csv.xls
8 https://www.ofcom.org.uk/__data/assets/file/0027/179820/pricing-report-data.csv
8 https://www.ofcom.org.uk/__data/assets/excel_doc/0022/59017/q4_2014_csv_file.csv.xls
8 https://www.ofcom.org.uk/__data/assets/file/0019/96022/Telecoms-and-Pay-TV-Complaints-Q3-July-September-2016.csv
8 https://www.ofcom.org.uk/__data/assets/file/0030/195645/telecoms-pay-tv-complaints-q4-2019.csv
8 https://www.ofcom.org.uk/__data/assets/file/0030/90894/Telecoms-and-Pay-TV-Complaints-Q2-April-to-June-2016.csv
8 https://www.ofcom.org.uk/__data/assets/file/0014/202370/telecoms-pay-tv-complaints-q1-2020.csv
8 https://www.ofcom.org.uk/__data/assets/file/0011/103412/Telecoms-and-PayTV-Complaints-Q1-January-to-March-2017.csv
8 https://www.ofcom.org.uk/__data/assets/file/0026/146294/telecoms-pay-tv-complaints-q4-2018.csv
8 https://www.ofcom.org.uk/__data/assets/excel_doc/0025/46339/q4_2015.csv.xls
21 https://www.ofcom.org.uk/research-and-data/multi-sector/telecoms-complaints-data
8 https://www.ofcom.org.uk/__data/assets/file/0025/125917/telecoms-pay-tv-complaints-q2-2018.csv
8 https://www.ofcom.org.uk/__data/assets/excel_doc/0022/46903/q3_2015.csv.xls
8 https://www.ofcom.org.uk/__data/assets/pdf_file/0033/109689/telecoms-pay-tv-complaints-q3-2017.pdf
8 https://www.ofcom.org.uk/__data/assets/excel_doc/0022/45526/q1-2015.csv.xls
8 https://www.ofcom.org.uk/__data/assets/file/0011/113024/q4-2017.csv
8 https://www.ofcom.org.uk/__data/assets/file/0030/90894/Telecoms-and-Pay-TV-Complaints-Q2-April-to-June-2016.csv
8 https://www.ofcom.org.uk/__data/assets/file/0022/106672/Telecoms-pay-TV-complaints-Q2-2017.csv
8 https://www.ofcom.org.uk/__data/assets/file/0017/190151/telecoms-pay-tv-complaints-q3-2019.csv
8 https://www.ofcom.org.uk/__data/assets/file/0029/157952/telecoms-pay-tv-complaints-q1-2019.csv

Tags

Topics

  • GOVE

Categories