Streetlight Repair Status

Classifies data by Green, Yellow, and Red dot. Green is a new report. A "Trouble Ticket" has been issued to Green Team repair crew. Our goal is to respond to all new Trouble Tickets within 10 business days (14 calendar days). Yellow is a trouble ticket that has been escalated to the Yellow Team because the light at this location requires additional material and/or crew resources in order to be repaired. The goal is to acquire the additional resources and complete repairs within 45 calendar days of the escalation date. Red indicates a replacement of major street light components is required before the light will function properly. The Red Team will produce a Capitol Improvement Project (CIP) work order, acquire necessary permits, schedule crews and then complete the work within 120 calendar days of the escalation date.