SFO Screening Checkpoint Satisfaction October, 2019
Description
The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful.
A code-list is attached to assist with analysis.
Our research partner is San Francisco-based Corey, Canapary & Galanis Reasearch
Resources
| Name |
Format |
Description |
Link |
|
8 |
|
https://data.sfgov.org/api/views/xyey-v962/rows.csv?accessType=DOWNLOAD |
|
40 |
|
https://data.sfgov.org/api/views/xyey-v962/rows.rdf?accessType=DOWNLOAD |
|
23 |
|
https://data.sfgov.org/api/views/xyey-v962/rows.json?accessType=DOWNLOAD |
|
55 |
|
https://data.sfgov.org/api/views/xyey-v962/rows.xml?accessType=DOWNLOAD |
Tags
- sfo
- survey
- screening-checkpoint
- customer
- satisfaction-survey