Description
This survey constitutes a better empirical basis for robust estimation of the prevalence of overall consumer detriment in the EU and of consumer redress, in particular through Alternative Dispute Resolution (ADR).
1. CONSUMER CONFIDENCE
2. CONSUMER SKILLS
3. AWARENESS OF CONSUMER LEGISLATION
4. CONSUMER ENGAGEMENT
5. DETRIMENT AND REDRESS
The results by volumes are distributed as follows:
- Volume A: Countries
- Volume AA: Groups of countries
- Volume A' (AP): Trends
- Volume AA' (AAP): Trends of groups of countries
- Volume B: EU/socio-demographics
- Volume B' (BP) : Trends of EU/ socio-demographics
- Volume C: Country/socio-demographics
Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: https://www.gesis.org/eurobarometer
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| Link to OP_VolumeAAEB733EUROSTATconsumerempowerment20101210.zip | ZIP | Open resource | |
| Link to OP_VolumesCEB733EUROSTATconsumerempowermentxls20101210.zip | ZIP | Open resource | |
| Link to OP_VolumeBEB733EUROSTATconsumerempowerment20101210.zip | ZIP | Open resource | |
| Link to OP_VolumeAEB733EUROSTATconsumerempowerment20101210.zip | ZIP | Open resource |