Description
The Directorate-General for Energy and Transport launched this special Eurobarometer study to understand public awareness of the issue. A survey was conducted in 2005 among the then 25 Member States of the European Union. Although the questionnaires have changed since the 2005 survey was conducted, certain elements remain constant and their results are comparable.
The report covers the following areas:
1. Use of different transport means
2. Awareness of passengers’ rights
3. Satisfaction of EU passengers with the different aspects of air travel
4. Complaints in case of inconvenience suffered and the contact bodies
The results by volumes are distributed as follows:
- Volume A: Countries
- Volume AA: Groups of countries
- Volume A' (AP): Trends
- Volume AA' (AAP): Trends of groups of countries
- Volume B: EU/socio-demographics
- Volume B' (BP) : Trends of EU/ socio-demographics
- Volume C: Country/socio-demographics
Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: https://www.gesis.org/eurobarometer
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| Link to OP_VolumeCEB712COMMcomplet20090626.zip | ZIP | Open resource | |
| Link to OP_VolumeBEB712COMMcomplet20090625.zip | ZIP | Open resource | |
| Link to OP_VolumeAPEB712COMMcomplet20090623.zip | ZIP | Open resource | |
| Link to OP_VolumeAEB712COMMcomplet20090623.zip | ZIP | Open resource | |
| Link to OP_VolumeAAEB712COMMcomplet20090623.zip | ZIP | Open resource |