Special Eurobarometer 228: Passengers' rights

How Europeans rate the different transport services and how they view travelling across borders in the European Union in general are also aspects the Commission wished to study.
From the 9th of February to the 20th of March 2005 the TNS Opinion & Social network conducted a survey among over 24,000 citizens aged 15 years and above.
The Directorate General SANCO together with Directorate General TREN (which has the competence when it comes to legislation for transport users) wished to analyse the perception of European public opinion on these specific issues and to measure the level of awareness of citizens’ rights as passengers. How Europeans rate the different transport services and how they view travelling across borders in the European Union in general are also aspects the Commission wished to study. From the 9th of February to the 20th of March 2005 the TNS Opinion & Social network conducted a survey among over 24,000 citizens aged 15 years and above. The following points will be analysed :
• The usage of transport services among Europeans
• Citizens and their awareness of passengers’ rights
• Assessment of the different transport services
• Travelling within the European Union

The results by volumes are distributed as follows:

• Volume A: Countries
• Volume AA: Groups of countries
• Volume A' (AP): Trends
• Volume AA' (AAP): Trends of groups of countries
• Volume B: EU/socio-demographics
• Volume B' (BP) : Trends of EU/ socio-demographics
• Volume C: Country/socio-demographics

Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: https://www.gesis.org/eurobarometer