Special Eurobarometer 160: Europeans' views on banking and insurance services

This opinion survey, carried out at the request of the DG Health and Consumer Protection, was managed and organised by the Public Opinion Analysis Unit of the Directorate-General Press and Communication.
It was conducted in all countries of the European Union between 22 August and 27 September 2001, under the general coordination of INRA (EUROPE) - European Coordination Office, located in Brussels, on behalf of the European Opinion Research Group (EORG).
PUBLIC OPINION IN EUROPE: VIEWS ON FINANCIAL SERVICES, Prepared by: CHRISTOPHE DUFLOS
The present document gives an analysis of the results from this wave of surveys, arranged in four parts:
I: Europeans’ views of banking and insurance services
II: The legal framework of consumer protection
III: Consumers’ use of means of payment in the European Union
IV: The main types of financial product available to Europeans

The results by volumes are distributed as follows:

• Volume A: Countries
• Volume AA: Groups of countries
• Volume A' (AP): Trends
• Volume AA' (AAP): Trends of groups of countries
• Volume B: EU/socio-demographics
• Volume B' (BP) : Trends of EU/ socio-demographics
• Volume C: Country/socio-demographics

Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: https://www.gesis.org/eurobarometer