Special Eurobarometer 414: E-communications household survey and Telecom Single Market survey

Description

The Commission has released the results of a Eurobarometer survey to measure the attitude of EU households and citizens towards the main e-communications services in the Single Market: fixed and mobile voice telephony and Internet access, TV broadcast services and service packages. The survey measures consumer's perception of mobile roaming, broadband speed, quality of experience of access services, affordability, switching service provider and price transparency, 112 awareness and use of public payphone and directory enquiry services. The fieldwork was conducted between 18 and 27 January 2014. It covers the 28 EU Member States, with a total of 27,736 respondents interviewed. It follows on from the previous Eurobarometer survey which was conducted in February-March 2013. #####The results by volumes are distributed as follows: * Volume A: Countries * Volume AA: Groups of countries * Volume A' (AP): Trends * Volume AA' (AAP): Trends of groups of countries * Volume B: EU/socio-demographics * Volume B' (BP) : Trends of EU/ socio-demographics * Volume C: Country/socio-demographics ---- Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: [https://www.gesis.org/eurobarometer](https://www.gesis.org/eurobarometer)

Resources

Name Format Description Link
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=C3056C8F97CFED2EB0DBA634AE1F3307
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=B14CB64030EB5257C5C684FB3388084C
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=ADCBD44BE2439B671B23956BD6F966FF
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=049AF0A149B9E726FF02407E88D7BF09
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=B7B7946672961A346E1B82DADC984AE3

Tags

  • survey
  • surveys
  • single
  • pollsspecial
  • household
  • market
  • opinion
  • telecom
  • e-communications

Topics

  • GOVE

Categories