Special Eurobarometer 411: Patient Safety and Quality of Care

The objective of this survey is to review changes that have occurred since the previous survey in September-October 20096, when the Recommendation was adopted, in the following areas:
- whether EU citizens are now better informed about patient safety measures;
- the likelihood of experiencing an adverse event and the circumstances and characteristics of this experience;
- the types of redress available if EU citizens suffer an adverse event in their own country or another Member State, and where they can turn for help;
- EU public perceptions of the quality of healthcare.
In addition, this survey also asks about EU citizens’ experience of hospitalisation and/or long-term care, and whether they receive information on the risk of healthcare associated infections.

The results by volumes are distributed as follows:

• Volume A: Countries
• Volume AA: Groups of countries
• Volume A' (AP): Trends
• Volume AA' (AAP): Trends of groups of countries
• Volume B: EU/socio-demographics
• Volume B' (BP) : Trends of EU/ socio-demographics
• Volume C: Country/socio-demographics

Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: https://www.gesis.org/eurobarometer