Description
This new survey aims to examine, for the first time, European consumers' perceptions and experiences with the safety of specific services: accommodation, organised outdoor leisure activities, swimming pools, beauty and wellness centres and amusement parks and fairgrounds. Consumers are asked about their use of these services, their perception and experience about their safety and the occurrence of accidents causing injury while using these services. The survey looks into the causes and the consequences of accidents occurred during the provision of a service, and also whether consumers make official complaints following accidents.
The results by volumes are distributed as follows:
- Volume A: Countries
- Volume AA: Groups of countries
- Volume A' (AP): Trends
- Volume AA' (AAP): Trends of groups of countries
- Volume B: EU/socio-demographics
- Volume B' (BP) : Trends of EU/ socio-demographics
- Volume C: Country/socio-demographics
Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: https://www.gesis.org/eurobarometer
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| Link to VolumeAAFL350safetyofservices.zip | ZIP | Open resource | |
| Link to VolumeAFL350safetyofservices.zip | ZIP | Open resource | |
| Link to FL350 - Volume C_XLS.zip | ZIP | Open resource | |
| Link to VolumeBFL350safetyofservices.zip | ZIP | Open resource |