Special Eurobarometer 395: European Small Claims Procedure

Description

The European Small Claims Procedure (which is applied from 1 January 2009) is designed to provide a relatively fast and inexpensive way for Europeans to settle cross border disputes, where the value of a claim does not exceed 2000 euros. The small claims judgement is made in the consumer's country of residence and is enforceable in the country of the losing party. This Special Eurobarometer looks at: - The shopping habits of citizens domestically and in other EU Member States; - Citizens' experiences of problems with businesses and the actions they take in response to such problems; - The factors and abilities that would encourage Europeans to take businesses to court both in their country and in other Member States; - Citizens’ awareness of domestic small claims procedures and the European Small Claims Procedure; - Experiences using the European Small Claims Procedure among those who have used it. #####The results by volumes are distributed as follows: * Volume A: Countries * Volume AA: Groups of countries * Volume A' (AP): Trends * Volume AA' (AAP): Trends of groups of countries * Volume B: EU/socio-demographics * Volume B' (BP) : Trends of EU/ socio-demographics * Volume C: Country/socio-demographics ---- Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: [https://www.gesis.org/eurobarometer](https://www.gesis.org/eurobarometer)

Resources

Name Format Description Link
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=DEEAD3DBC8E5EDF68E7C6FBF0647B412
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=BB71F2C3E974ABCF8931F7297040757D
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=CB3ADEBEE7FDF3513FBE6AC5AFD310B9
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=7275E68F5E9C143CC0AC50CA2D5A638D
57 https://webgate.ec.europa.eu/eurobarometer/api/public/odp/download?key=BE187A919E9252F3C587E971C51033D0

Tags

  • polls
  • survey
  • small-claims
  • european
  • procedure
  • opinion
  • special

Topics

  • GOVE

Categories