Responsiveness to inpatients’ personal needs (NHSOF 4.2)

Description

Patient experience measured by scoring the results of a selection of questions from the National Inpatient Survey focussing on the responsiveness to personal needs.

Purpose

Consultation feedback indicated that personalisation and service responsiveness are important issues for inpatients. This indicator aims to capture inpatients’ experience of this.

Current version updated: Aug-17

Next version due: Aug-18

Resources

Name Format Description Link
Indicator data (.xlsx) XLS Open resource
Indicator data (.csv) CSV Open resource

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