Public Sector Telephone Contact Centre Performance Data
Description
Performance and cost data for publicly funded telephone call centres reporting through the Performance Management Framework (PMF) 2008 to 2010.
Resources
| Name |
Format |
Description |
Link |
|
57 |
|
http://webarchive.nationalarchives.gov.uk/20101125211529/http://www.cabinetoffice.gov.uk/media/429284/contact-centre-data-notes.zip |
|
57 |
|
http://webarchive.nationalarchives.gov.uk/20101125211501/http://www.cabinetoffice.gov.uk/media/429281/telephone-network-data.zip |