Data set to Conference Paper "The Effect of Queuing Technology on Customer Experience in Physical Retail Environments"
Description
Following an open data policy as supported by the European Union (https://www.openaire.eu/), this is the data set used for the following conference paper: Obermeier, G., Zimmermann, R., & Auinger, A. (2020, July). The Effect of Queuing Technology on Customer Experience in Physical Retail Environments. In International Conference on Human-Computer Interaction (pp. 141-157). Springer, Cham. The present work was conducted within the Innovative Training Network project PERFORM funded by the European Union’s Horizon 2020 research and innovation program under the Marie Skłodowska-Curie grant agreement No. 765395. The EU Research Executive Agency is not responsible for any use that may be made of the information it contains.
Resources
| Name |
Format |
Description |
Link |
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0 |
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http://data.europa.eu/88u/dataset/oai-zenodo-org-4312865 |
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0 |
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http://data.europa.eu/88u/dataset/oai-zenodo-org-4312865 |
Tags
- queuing
- customer-experience
- digital-retail
- data-set
- self-service-technology
- field-study