Readiness of the Estonian population to communicate with the virtual assistant.

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The Ministry of Economic Affairs and Communications commissioned a study in 2022, which surveyed 1,000 people across Estonia to assess their readiness to consume public (information) services through Bürokrat. Funded by the European Union - NextGenerationEU

Resources

Name Format Description Link
Bureaucrat survey data_Norstat 1.xlsx xlsx Open resource
Bureaucrat study tables_Norstat 2.xlsx xlsx Open resource
Report User survey of the functionalities of bureaucrat 03.02.2023.pdf PDF Open resource

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