NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

Name: NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer
Creator: data.gov.uk

Description

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

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Name	Format	Description	Link
Unknown Resource	XLS		Open resource

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Government Operations

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

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