National Domestic Violence Hotline Advocate Caller Application Database

Description

The Advocate Caller Application database includes information about each contact to the National Domestic Violence Hotline (The Hotline) or loveisrespect (LIR) helpline, made by telephone, chat, text, e-mail, or social media. This information is entered into the database manually by advocates at the time of contact. It is primarily used for service provision and operational purposes. It does not include any PII. The Advocate Caller Application database includes demographic information about the person who called, chatted, texted, etc., and his/her situation (e.g., type of abuse), and information about what happened during the call, chat, or text (e.g., topics discussed, services provided, etc.). It also includes information about caller needs and reported barriers to receiving services. Units of Response: Abuse Victims Type of Data: Administrative Tribal Data: Unavailable COVID-19 Data: Unavailable Periodicity: Unavailable SORN: https://www.federalregister.gov/documents/2015/04/02/2015-07440/privacy-act-of-1974-system-of-records-notice Data Use Agreement: https://www.icpsr.umich.edu/rpxlogin Data Use Agreement Location: Unavailable Equity Indicators: Unavailable Granularity: Individual Spatial: Unavailable Geocoding: Unavailable

Resources

Name Format Description Link
21 AFCARS collects case-level information from state and tribal Title IV-E agencies on all children in foster care and those who have been adopted with Title IV-E agency involvement. AFCARS was designed to address policy development and program management issues at both state and federal levels. The data are also useful for researchers interested in analyzing aspects of the United States’ foster care and adoption programs. Data Product Type: Report https://www.acf.hhs.gov/sites/default/files/documents/opre/acf_data_compendiumfinal2020_508.pdf
21 This report examines the National Domestic Violence Hotline (The Hotline) and the loveisrespect help line (LIR) as part of an evaluation conducted by The George Washington University’s Milken Institute School of Public Health (GW). We analyzed both existing data collected by The Hotline and LIR and new data collected through protocols implemented by GW. The report describes 1) the range of services provided by The Hotline and LIR, 2) what contactors3 sought to receive from each, 3) the frequency with which these needs were met, 4) the frequency with which different types of contactors received certain services, 5) the immediate outcomes of contacting The Hotline and LIR based on surveying contactors immediately after their calls, online chat sessions, and website visits, and 6) trends and patterns in the various modes of service. Other domestic violence service providers, program developers, technical assistance providers, and funders can use this information to determine the services a hotline program should offer, and how to evaluate a hotline program to maximize the capacity to address contactor needs. Data Product Type: Report https://www.acf.hhs.gov/sites/default/files/documents/opre/advhocat_frd_report_to_opre_111918_508_compliant.pdf
21 This snapshot report describes the characteristics of those who contacted The National Domestic Violence Hotline (The Hotline) and loveisrespect (LIR; the helpline targeted toward young people) using telephone, online chat, and text messaging. Data Product Type: Fact Sheet https://www.acf.hhs.gov/sites/default/files/documents/opre/advhocat_snapshot_2_who_contacts_final_508_compliant.pdf

Tags

  • public-health
  • child-abuse-and-neglect

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