MTA Pulse Survey: Beginning 2025

Description

The Pulse Survey dataset provides customer sentiment and satisfaction results across MTA service modes. The dataset is organized as survey output records (not individual-level responses) and includes fields such as month, time period, mode, bus type, question text, category, measure, score grain, score type, score, and sample size.

Resources

Name Format Description Link
8 https://data.ny.gov/api/views/5754-yujh/rows.csv?accessType=DOWNLOAD
40 https://data.ny.gov/api/views/5754-yujh/rows.rdf?accessType=DOWNLOAD
23 https://data.ny.gov/api/views/5754-yujh/rows.json?accessType=DOWNLOAD
55 https://data.ny.gov/api/views/5754-yujh/rows.xml?accessType=DOWNLOAD

Tags

  • subway
  • passenger-environment
  • feedback
  • customer-service
  • subway-stations
  • station
  • subway-lines
  • pulse-surveys
  • surveys
  • customer-engagement
  • responses
  • safety
  • customers
  • satisfaction
  • commendations
  • nyct

Topics

  • Local Government

Categories