MTA NYCT Customer Feedback Performance Metrics: 2017-2022

Description

This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and commendations, and the number of complaints and commendations per 100,000 riders, along with monthly ridership.

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Name Format Description Link
Comma Separated Values File CSV Open resource
JSON File JSON Open resource
RDF File RDF Open resource
XML File XML Open resource

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