MTA Customer Feedback Data: 2014-2019
Description
This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or commendation, and there is information provided for the agency (Buses, Subway, Long Island Rail Road, or Metro-North Railroad), the subject matter, the subject detail, the issue detail, the year, the quarter, and, if applicable, the branch/line/route.
Resources
| Name |
Format |
Description |
Link |
|
40 |
|
https://data.ny.gov/api/views/tppa-s6t6/rows.rdf?accessType=DOWNLOAD |
|
23 |
|
https://data.ny.gov/api/views/tppa-s6t6/rows.json?accessType=DOWNLOAD |
|
55 |
|
https://data.ny.gov/api/views/tppa-s6t6/rows.xml?accessType=DOWNLOAD |
|
8 |
|
https://data.ny.gov/api/views/tppa-s6t6/rows.csv?accessType=DOWNLOAD |
Tags
- commuter-rail
- metro-north-railroad
- bus
- subway
- mta-bus
- feedback
- customer-service
- routes
- lines
- subway-lines
- long-island-rail-road
- new-york-city-transit
- customers
- bus-routes
- lirr
- sir
- complaints
- staten-island-railway
- metro-north
- commendations
- mnr
- mta-bus-company
- nyct