Description
This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or commendation, and there is information provided for the agency (Buses, Subway, Long Island Rail Road, or Metro-North Railroad), the subject matter, the subject detail, the issue detail, the year, the quarter, and, if applicable, the branch/line/route.
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| Comma Separated Values File | CSV | Open resource | |
| JSON File | JSON | Open resource | |
| RDF File | RDF | Open resource | |
| XML File | XML | Open resource |