MTA Bus Customer Journey-Focused Metrics: Beginning 2020

Description

Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time customers spend onboard a bus beyond their scheduled travel time. Customer Journey Time Performance is the percentage of customers whose journeys are completed within 5 minutes of their scheduled time. This dataset covers data from 2020 and on. For data between 2017 and 2019, use dataset https://data.ny.gov/Transportation/MTA-Bus-Customer-Journey-Focused-Metrics-2017-2019/8mkn-d32t.

Resources

Name Format Description Link
40 https://data.ny.gov/api/views/wrt8-4b59/rows.rdf?accessType=DOWNLOAD
23 https://data.ny.gov/api/views/wrt8-4b59/rows.json?accessType=DOWNLOAD
55 https://data.ny.gov/api/views/wrt8-4b59/rows.xml?accessType=DOWNLOAD
8 https://data.ny.gov/api/views/wrt8-4b59/rows.csv?accessType=DOWNLOAD

Tags

  • mtabc
  • waiting-time
  • bus
  • mta-bus
  • customer-journey-time-performance
  • ridership
  • performance
  • monthly
  • service
  • bus-stop
  • reliability
  • journey-time
  • new-york-city-transit
  • customers
  • customer-journey-time
  • bus-route
  • travel-time
  • delays
  • route
  • passengers
  • wait-time
  • nyct

Topics

  • Local Government

Categories