MTA Bus Customer Journey-Focused Metrics: Beginning 2020
Description
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time.
Additional Travel Time is the average time customers spend onboard a bus beyond their scheduled travel time.
Customer Journey Time Performance is the percentage of customers whose journeys are completed within 5 minutes of their scheduled time.
This dataset covers data from 2020 and on. For data between 2017 and 2019, use dataset https://data.ny.gov/Transportation/MTA-Bus-Customer-Journey-Focused-Metrics-2017-2019/8mkn-d32t.
Resources
Name |
Format |
Description |
Link |
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40 |
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https://data.ny.gov/api/views/wrt8-4b59/rows.rdf?accessType=DOWNLOAD |
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23 |
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https://data.ny.gov/api/views/wrt8-4b59/rows.json?accessType=DOWNLOAD |
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55 |
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https://data.ny.gov/api/views/wrt8-4b59/rows.xml?accessType=DOWNLOAD |
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8 |
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https://data.ny.gov/api/views/wrt8-4b59/rows.csv?accessType=DOWNLOAD |
Tags
- mtabc
- waiting-time
- bus
- mta-bus
- customer-journey-time-performance
- ridership
- performance
- monthly
- service
- bus-stop
- reliability
- journey-time
- new-york-city-transit
- customers
- customer-journey-time
- bus-route
- travel-time
- delays
- route
- passengers
- wait-time
- nyct