MTA NYCT Paratransit Customer Experience: Beginning 2018

Description

Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max Ride Time, Provider No-Show).

Resources

Name Format Description Link
Comma Separated Values File CSV Open resource
JSON File JSON Open resource
RDF File RDF Open resource
XML File XML Open resource

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