MTA NYCT Paratransit Customer Experience: Beginning 2018

Description

Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max Ride Time, Provider No-Show).

Resources

Name Format Description Link
40 https://data.ny.gov/api/views/qu52-5ejz/rows.rdf?accessType=DOWNLOAD
23 https://data.ny.gov/api/views/qu52-5ejz/rows.json?accessType=DOWNLOAD
55 https://data.ny.gov/api/views/qu52-5ejz/rows.xml?accessType=DOWNLOAD
8 https://data.ny.gov/api/views/qu52-5ejz/rows.csv?accessType=DOWNLOAD

Tags

  • paratransit
  • performance
  • monthly
  • service
  • reliability
  • customers
  • aar
  • delays
  • access-a-ride

Topics

  • Local Government

Categories