MTA NYCT Paratransit Call Center Performance: Beginning 2016
Description
Call Center Performance is measured as the percent of calls that are answered and the average speed with which those calls are answered.
Resources
| Name |
Format |
Description |
Link |
|
40 |
|
https://data.ny.gov/api/views/6r5t-chrj/rows.rdf?accessType=DOWNLOAD |
|
55 |
|
https://data.ny.gov/api/views/6r5t-chrj/rows.xml?accessType=DOWNLOAD |
|
8 |
|
https://data.ny.gov/api/views/6r5t-chrj/rows.csv?accessType=DOWNLOAD |
|
23 |
|
https://data.ny.gov/api/views/6r5t-chrj/rows.json?accessType=DOWNLOAD |
Tags
- paratransit
- customer-service
- monthly
- customers
- aar
- call-center
- access-a-ride