Description
The Market Monitoring Survey (MMS) tracks the functioning of key consumer markets using indicators such as comparability of offers, trust in retailers, consumer problems, complaints, satisfaction, switching and choice.
Since 2019, the survey patterns were changed as follows:
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Annual frequency instead of biennial waves;
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Two surveys per year covering each on average 10 different consumer markets in a rotational scheme ;
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The following outputs are available: presentation of results by market, factsheets by market, factsheets by country and as dissemination database an EXCEL pivot-table in a microsite.
Data are available for EU, the United Kingdom, Iceland and Norway.
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| Consumer Market Monitoring | HTML | Open resource | |
| 1.1: Dissemination database: Consumer Markets Scoreboard (Market Monitoring Survey) until 2018 | ZIP | Open resource | |
| 1.001 Overview report for the 22 markets (2019-2020) | Open resource | ||
| 1.005 Product safety overview report | Open resource | ||
| 2.2: Survey on Consumer Markets 2015 - Part 1 | Open resource | ||
| 2.4: Survey on Consumer Markets 2015 - Part 3 | Open resource | ||
| 2.3: Survey on Consumer Markets 2015 - Part 2 | Open resource | ||
| 2.5: Technical report - Monitoring consumer markets in the European Union 2015 | Open resource | ||
| 2.1: Consumer markets scoreboard 2016 | Open resource | ||
| 1.1:Consumer markets scoreboard 2018 | Open resource | ||
| Infographic: Consumer markets scoreboard 2016 | Open resource | ||
| 1.2: Survey on Consumer Markets 2017 - Part 1 | Open resource | ||
| 1.3: Survey on Consumer Markets 2017 - Part 2 | Open resource | ||
| 1.4: Survey on Consumer Markets 2017 - Part 3 | Open resource | ||
| 1.03 Market Monitoring 2019 - Factsheets by Country | Open resource | ||
| 1.02 Market Monitoring 2019 - Factsheets by Market | Open resource | ||
| 1.01 Market Monitoring 2019 - Presentation of results by Market | Open resource | ||
| 1.003 Market Monitoring 2019-2020 - Factsheets by Market | Open resource | ||
| 1.002 Market Monitoring 2019-2020 - Presentation of results by Market | Open resource | ||
| 1.004 Market Monitoring 2020 – Factsheets by Country | Open resource | ||
| 1.04 Dissemination Market Monitoring 2019-2020 database with EXCEL pivot-tables in a microsite | Unknown | Open resource |