Consumer Markets Scoreboard (Consumer Market Monitoring Survey)

Description

The Market Monitoring Survey (MMS) tracks the functioning of key consumer markets using indicators such as comparability of offers, trust in retailers, consumer problems, complaints, satisfaction, switching and choice. Since 2019, the survey patterns were changed as follows: - Annual frequency instead of biennial waves; - Two surveys per year covering each on average 10 different consumer markets in a rotational scheme ; - The following outputs are available: presentation of results by market, factsheets by market, factsheets by country and as dissemination database an EXCEL pivot-table in a microsite. Data are available for EU, the United Kingdom, Iceland and Norway.

Resources

Name Format Description Link
33 https://commission.europa.eu/publications/market-monitoring-survey-previous-editions_en#ref-2015
33 https://ec.europa.eu/info/files/monitoring-consumer-markets-european-union-part-ii-2017_en
33 https://ec.europa.eu/info/publications/market-monitoring-2019-2020-presentation-results-market_en
33 https://commission.europa.eu/document/download/d2bc5469-d40c-4478-a700-177891d5566e_en?filename=product-safety-mms20-ppt_en.pdf
33 https://ec.europa.eu/info/files/monitoring-consumer-markets-european-union-part-i-2017_en
33 https://ec.europa.eu/info/files/consumer-markets-scoreboard-making-markets-work-consumers-2016-edition_en
33 https://ec.europa.eu/info/files/monitoring-consumer-markets-european-union-part-iii-2017_en
21 http://34.250.91.50/QvAJAXZfc/opendoc.htm?document=just%20docs%5Cscoreboard%5Cconsumerscoreboard.qvw&host=QVS%40win-bhithhtpthf&anonymous=true
0 https://public.tableau.com/views/ConsumerMarketMonitoringSurvey/Start?:showVizHome=no
33 https://ec.europa.eu/info/publications/market-monitoring-2019-2020-factsheets-market_en
33 https://ec.europa.eu/info/files/consumer-markets-scoreboard-making-markets-work-consumers-infographic-2016-edition_en
33 https://commission.europa.eu/publications/market-monitoring-survey-previous-editions_en#ref-2015
33 https://ec.europa.eu/info/files/consumer-markets-scoreboard-making-markets-work-consumers_en
33 https://commission.europa.eu/publications/market-monitoring-survey-previous-editions_en#ref-2015
33 https://ec.europa.eu/info/publications/market-monitoring-2020-factsheets-country_en
33 https://commission.europa.eu/document/download/d0e2940f-634a-4156-9d48-0d02f7ed5902_en?filename=mms-overview-report-19-20_en.pdf
33 https://ec.europa.eu/info/policies/consumers/consumer-protection/evidence-based-consumer-policy/market-monitoring/market-monitoring-2019-factsheets-market_en
33 https://commission.europa.eu/publications/market-monitoring-survey-previous-editions_en#ref-2015
33 https://ec.europa.eu/info/policies/consumers/consumer-protection/evidence-based-consumer-policy/market-monitoring/market-monitoring-2019-presentation-results-market_en
33 https://ec.europa.eu/info/policies/consumers/consumer-protection/evidence-based-consumer-policy/market-monitoring/market-monitoring-2019-factsheets-country_en
57 http://data.europa.eu/euodp/en/data/storage/f/2023-02-14T085407/Consumer%20Markets%20Scoreboard%20%28Market%20Monitoring%20Survey%29%20-%20Dissemination%20database%20until%202018.7z

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  • ECON

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