Origin of the referrals to the SNCF Ombudsman

Description

These data come from the annual reports of the SNCF Ombudsman.

The SNCF Mediation allows travelers to request a second opinion on their claims. It is a simple and free method of settling disputes between SNCF and its customers.

Resources

Name Format Description Link
SNCF_rapport_2021_BD.pdf PDF Open resource
Mediation_SNCF_rapport_2022.pdf PDF Open resource
Unknown Resource PDF Open resource
Unknown Resource PDF Open resource
origin-mediator-sncf.json JSON Open resource
origin-mediator-sncf.csv CSV Open resource

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