Origin of the referrals to the SNCF Ombudsman

Description

These data come from the annual reports of the SNCF Ombudsman. The SNCF Mediation allows travelers to request a second opinion on their claims. It is a simple and free method of settling disputes between SNCF and its customers.

Resources

Name Format Description Link
33 https://www.data.gouv.fr/api/1/datasets/r/0f292e71-467c-4f95-8acc-0152203be12e
8 https://www.data.gouv.fr/api/1/datasets/r/d62bf36c-5f51-45b0-a045-546c66779231
33 https://www.data.gouv.fr/api/1/datasets/r/02bfbeca-d7b8-4201-a569-13a7bca85791
23 https://www.data.gouv.fr/api/1/datasets/r/ae17ba72-62ea-4f1d-b503-bfd6d57aa207
33 https://www.data.gouv.fr/api/1/datasets/r/7652710f-4932-43b2-b068-6013488a5ef3
33 https://www.data.gouv.fr/api/1/datasets/r/1b491823-2f24-4055-82e7-0777781bbe8d

Tags

  • litiges
  • mediateur
  • informations-institutionnelles

Topics

Categories