2015 survey of expectations and satisfaction of users of the Citizen Care Service of the Basque Government (Zuzenean)

Description

The objective of the Voice of Citizenship Measurement Model is to maintain a continuous conversational state with citizens to develop improvement actions that will be measured later based on the perception of citizens themselves and what they expect from the service.

Resources

Name Format Description Link
Txostena_Jendaurrekoa_Telefonikoa_2015.pdf Unknown Open resource
Txostena_Jendaurrekoa_Telefonikoa_2015.pdf Unknown Open resource
Txostena_Jendaurrekoa_Telefonikoa_2015.pdf Unknown Open resource
Usuarios presen_y_telefonicos.csv Unknown Open resource
Usuarios presen_y_telefonicos.csv Unknown Open resource
Usuarios presen_y_telefonicos.csv Unknown Open resource
Usuarios presen_y_telefonicos.xls Unknown Open resource
Usuarios presen_y_telefonicos.xls Unknown Open resource
Usuarios presen_y_telefonicos.xls Unknown Open resource

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