Passenger experience

Description

Complaints rail passengers make about their train journey Source agency: Office of rail and road Designation: National Statistics Language: English Alternative title: Rail complaints

Resources

Name Format Description Link
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/national-rail-enquiry-telephone-service-table-1413/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/appeals-closed-by-transport-focus-and-london-travelwatch-by-toc-table-1415/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/complaint-categories-for-appeals-closed-by-transport-focus-and-london-travelwatch-table-1416/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-assistance/rail-passenger-assists-by-station-operator-table-1603/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/delay-compensation-claims/rail-delay-compensation-claims-by-toc-table-1701/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/praise-rate-by-train-operating-company-table-1417/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/disabled-persons-railcards/disabled-persons-railcards-dprc-in-circulation-and-issued-table-1601/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/complaints-by-category-table-143/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-assistance/rail-passenger-assists-and-bookings-table-1602/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/complaints-rate-table-148/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/passenger-satisfaction-with-complaints-handling-table-1419/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/complaints-rate-by-toc-table-149/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/complaints-responded-to-within-10-and-20-working-days-by-toc-table-142/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/complaints-category-by-toc-table-145/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/passenger-satisfaction-with-complaints-handling-by-toc-and-financial-year-table-1418/
63 https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/complaints-by-contact-method-and-train-operating-company-table-146/

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  • TRAN

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