It support activity in the Occitania Region

The Directorate of Information Systems and Digital Uses of the Occitanie Region offers a set of services for internal users of the Information Systems.

Each user can report an incident, make a request for assistance, or request a service.

Each declaration/application is the subject of the creation of a “ticket” that is followed until it is fully processed, which results in the closing of the ticket.

The dataset provides month by month, and for each type of declaration/application, the list of tickets that were opened in the month concerned (whether or not they were closed before the end of the month) or/and closed during the month concerned (whatever was the opening date).