It support activity in the Occitania Region
Description
The Directorate of Information Systems and Digital Uses of the Occitanie Region offers a set of services for internal users of the Information Systems.
Each user can report an incident, make a request for assistance, or request a service.
Each declaration/application is the subject of the creation of a “ticket” that is followed until it is fully processed, which results in the closing of the ticket.
The dataset provides month by month, and for each type of declaration/application, the list of tickets that were opened in the month concerned (whether or not they were closed before the end of the month) or/and closed during the month concerned (whatever was the opening date).
Resources
| Name |
Format |
Description |
Link |
|
8 |
|
https://www.data.gouv.fr/api/1/datasets/r/96fbe67f-9600-491a-b319-d0e10cb3a89e |
|
23 |
|
https://www.data.gouv.fr/api/1/datasets/r/d5c615c8-3edc-4b57-8c8a-2fc5de0fed1c |
Tags
- support
- demande
- democratie-et-citoyennete
- ticket
- incident
- assistance