Online users of the services: 2014 and 2021 survey data

Online users of archival services: survey data conducted in 2014 and 2021
From September 2013 to January 2014, nearly 100 public archives services – in metropolitan France and overseas – participated in the survey conducted by the Interministerial Service of Archives de France among the public of reading rooms, websites and European Heritage Days. 28456 questionnaires were collected and stripped. An initial analysis was made in June 2014, followed by an in-depth report published in 2015 (“Who are archives audiences? Surveys of readers, Internet users and the public of cultural activities in public archives services (2013-2014)”).

This dataset takes into account only the questions of the 2014 survey of website users, in order to be able to compare them with the results of the 2021 survey.

The 2021 online survey, also led by the Interministerial Service of Archives de France, collected 27723 responses from 100 voluntary archives services. The survey is structured around four main questions: social profiles of the public; their practices; their satisfaction and expectations with respect to the various online services. It was the subject of an analysis report by Voices/Publics in 2021 (“Two billion clicks. Survey of online users of archives”). This is the largest survey on digital heritage uses in France.

In order to allow for judicious data crossovers, the structure and titles of the 2014 survey were harmonised with those of 2021, with a view to publishing a single dataset with a filter over the survey year.

Link to the 2015 report: HTTPS://FRANCEARCHIVES.FR/FR/ARTICLE/38196
Link to the 2021 report: HTTPS://FRANCEARCHIVES.FR/FR/ARTICLE/339905146