Results of customer satisfaction surveys public affairs
Description
Visitors to the counters at the municipal services DIA, SOZAWE and RO/EZ were surveyed about the services at the counter.
This Customer Satisfaction Survey is part of the Public Affairs Benchmark. This benchmark annually compares the performance of municipalities in the field of public services on the basis of key figures.
In this way, the participating municipalities gain insight with which they can improve their services.
The results are also published on the website waarstaatjegemeente.nl.
Resources
| Name |
Format |
Description |
Link |
|
33 |
|
https://data.groningen.nl/sites/default/files/open-data/klanttevrpublieksloket-11.pdf |
|
33 |
|
https://data.groningen.nl/sites/default/files/open-data/balies-kto-2012.pdf |
Tags
- parkeerloket
- burgerzaken
- sociale-zaken
- publiekszaken
- economische-zaken