Customer satisfaction survey website www.gemeente.groningen.nl
Description
March 2012 a survey was conducted among (potential) users of the website of the municipality of Groningen. This is to evaluate the new site, which was renewed in October 2010 to increase the usability and recognisability of the site.
The survey asked to rate the website as total and the digital application. In addition, the opinion on a number of statements about the site and the search engine of the site was polled.
Resources
| Name |
Format |
Description |
Link |
|
33 |
|
https://data.groningen.nl/sites/default/files/open-data/website-kto-2012.pdf |
Tags
- klanttevredenheid
- enquete
- website