Customer Satisfaction Survey Kardinge, Measurement 2008

HanzeConnect conducted a customer satisfaction survey among visitors to Sportcentrum Kardinge in the first quarter of 2008. This measurement is a follow-up to the first two measurements in 2002 and 2004. The main goal of this research is to visualize customer satisfaction on a number of key points of the service. This includes the sports activities that are housed in the Kardinge Sports Centre; In addition, issues such as facility services (cleaning), catering and public affairs (including counters) are also discussed.