Familiarity with the Groningen Ombudsman
Description
The majority of respondents are still unfamiliar with the Ombudsman, with young people in particular often unaware of the existence of the Ombudsman. This is evident from the residents panel survey that the Research, Information and Statistics Department (OIS) carried out on behalf of the Ombudsman.
The respondents who are familiar with the ombudsman are often aware of two of the three situations in which you can engage the ombudsman. For example, people are often aware of the fact that you can call in the ombudsman if you get stuck in your contact with the municipality or if you have a complaint about the municipality. Less known is that the ombudsman can help if you do not understand the information from the municipality.
Resources
| Name |
Format |
Description |
Link |
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33 |
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https://data.groningen.nl/sites/default/files/open-data/oisgroningen-omnibusenqu-te-gemeente-groningen-2022.pdf |