FCA firm complaints data 2020 H1 (1 January to 30 June 2020)

Description

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an aggregate (market level) and firm specific, although only publishes firm specific data for firms reporting 500 or more complaints in a six month reporting period, or 1,000 or more complaints in an annual reporting period.

Resources

Name Format Description Link
21 https://www.fca.org.uk/data/complaints-data
21 https://www.fca.org.uk/data/complaints-data/firm-level
54 https://www.fca.org.uk/publication/data/firm-level-complaints-data-2020-h1.xlsx
54 https://www.fca.org.uk/publication/data/aggregate-complaints-data-2020-h1.xlsx
21 https://www.fca.org.uk/data/complaints-data/aggregate-complaints-data-2020-h1

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Topics

  • ECON

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