2025—Report of the Auditor General of Canada—Canada Revenue Agency Contact Centres

Description

This audit focuses on whether the Canada Revenue Agency’s contact centres provided callers with accurate information in a timely manner regarding individual taxes, benefits, and business taxes.

Resources

Name Format Description Link
2025—Report of the Auditor General of Canada—Canada Revenue Agency Contact Centres PDF Open resource
2025—Report of the Auditor General of Canada—Canada Revenue Agency Contact Centres PDF Open resource
2025—Report of the Auditor General of Canada—Canada Revenue Agency Contact Centres HTML Open resource
2025—Report of the Auditor General of Canada—Canada Revenue Agency Contact Centres HTML Open resource

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