Departmental Results Framework indicators 2019-2020 Edition – Indicator 6: Percentage of external service standards targets that are met or mostly met

Description

This indicator measures the percentage of external service standards targets that were met or mostly met within 5% of their target.

Resources

Name Format Description Link
Departmental Results Framework Indicator 6: Percentage of external service standards targets that are met or mostly met CSV https://www.canada.ca/content/dam/cra-arc/prog-policy/stats/departmental-results/2019-2020/cmr-ind6-2019-20-fra.csv
Departmental Results Framework Indicator 6: Percentage of external service standards targets that are met or mostly met CSV https://www.canada.ca/content/dam/cra-arc/prog-policy/stats/departmental-results/2019-2020/drf-ind6-2019-20-eng.csv
Explanatory Notes HTML https://www.canada.ca/en/revenue-agency/programs/about-canada-revenue-agency-cra/income-statistics-gst-hst-statistics/departmental-results-framework/indicators-2019-20.html
Explanatory Notes HTML https://www.canada.ca/fr/agence-revenu/programmes/a-propos-agence-revenu-canada-arc/statistiques-revenu-statistiques-tps-tvh/cadre-ministeriel-resultats/indicateurs-2019-20.html

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