Draft guidance on improving indoor air quality in office buildings: Resolution process

The IAQ resolution process will often involve responding to a reported air quality issue. Occupants may report concerns through the supervisor or manager, the health and safety committee or representative, the union, or the employer. As a best practice, it is recommended that the employer have a formal reporting process in place for recording IAQ concerns. It is important that each workplace party understand their roles and responsibilities as it relates to the IAQ resolution process.