EMS - Communications Measures

Description

Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance. Data contained in this table comes from several sources: • 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG). • Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse. • MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance. • Performance targets are determined by ATCEMS management.

Resources

Name Format Description Link
55 https://data.austintexas.gov/api/views/hjne-yn95/rows.xml?accessType=DOWNLOAD
8 https://data.austintexas.gov/api/views/hjne-yn95/rows.csv?accessType=DOWNLOAD
40 https://data.austintexas.gov/api/views/hjne-yn95/rows.rdf?accessType=DOWNLOAD
23 https://data.austintexas.gov/api/views/hjne-yn95/rows.json?accessType=DOWNLOAD

Tags

  • call-processing
  • atcems
  • ems
  • emergency-medical-services
  • ambulance
  • performance
  • mpds-compliance
  • 911-calls
  • workload
  • communications
  • 911
  • travis-county
  • austin
  • grade-of-service

Topics

  • Local Government

Categories