Description

The surveys have collected information from residents on how the city's services are perceived to be accessible in different parts of the city and how the accessibility of services could be improved, for example, by developing different ways of using services. Accessibility refers to both the easy usability and findability of electronic services and easy access to the service (e.g. kindergarten, school, playground or sports services). An online survey related to the accessibility of services has been conducted twice, in 2022 and 2018. The surveys of different years had slightly different questions. However, both surveys covered the services provided by the city: education and learning services, services of urban culture (sports services, cultural services, library and resident services, youth services) social and health services, services of the urban environment, means of communication and background information. ##2022 The material was collected with an online survey, which was available from 14 January to 18 February 2022. The results of the survey will be used in the development of a city-level service network plan for 2022-2031. The answers are provided in two Excel files. The Service Accessibility Survey 2022 Answers file contains the answers to the questions and the background information of the respondent. For data protection reasons, the file contains only the responses of residents of Vantaa (there were few responses from residents of other cities). In addition, gender and age of children have been completely removed from the background variables. Among the age groups, children under the age of 25 are associated with the following category. Of the family forms, living with parents is associated with the category "Other". Service Accessibility Survey 2022 open answers by major region and service file contains answers to open questions. The responses are sorted into tabs by sub-area and service to facilitate the review. Open answers cannot be combined with the answers to questions in another file or with background variables. For data protection reasons, the profession and name of the person have been removed from one of the replies and this section has been marked in the material. The answers have not been modified in any other way. [Link to the 2022 questionnaire](https://datastore.hri.fi/Vantaa/vaesto/Services_accessibility_questionnaire_2022_Questions.pdf) ##2018 The material was collected through an online survey in April 2018. The results of the survey will be used in the updating of the city-level service network plan in 2018 and in the development of e-services in the future. The answers are provided in a single Excel file (Service Accessibility Survey 2018 answers). The variable labels can be found on the second tab of the Excel file. For data protection reasons, the background information of the respondents has been removed from the data and the categories of background information have been combined with each other. In addition, text has been deleted from a few open answers due to inappropriate language use. [Link to the 2018 questionnaire](https://datastore.hri.fi/Vantaa/vaesto/Services_accessibility_questionnaire_2018_Questions.pdf)

Resources

Name	Format	Description	Link
	0		https://www.avoindata.fi/data/dataset/e4f8f0a9-17f6-49a9-b0fe-69f85b056744/resource/8d9bd831-a6e2-4355-af13-36ce4ed81250
	0		https://www.avoindata.fi/data/dataset/e4f8f0a9-17f6-49a9-b0fe-69f85b056744/resource/ae827a70-0591-47bf-a740-afa6dd884bbf
	0		https://www.avoindata.fi/data/dataset/e4f8f0a9-17f6-49a9-b0fe-69f85b056744/resource/aca89331-757d-4b2e-9c92-76c16f400989

Accessibility survey of the City of Vantaa's services

Description

Resources

Tags

Topics

Categories