E-Gov Travel (ETS) Measures

Description

The Number of Vouchers Processed measure represents the number of vouchers processed by the three ETS vendors Annual for the 24 largest Federal Civilian Agencies. The % of Reservations Completed Online measure represents the percentage of reservations that are processed online versus manually by a travel agent.

Resources

Name Format Description Link
53 etravel_data_2010.xls https://www.asap.gsa.gov/datagov/etravel/etravel_data_2010.xls

Tags

  • travel
  • customer
  • balanced-scorecard-perspectives
  • q-federal-acquisition-service-performance-measures
  • internal-processes-and-technology
  • stakeholder

Topics

Categories