Consumer Contact Centre Call Data

Description

This dataset shows the calls received by the consumer contact centre by date, type of inquiry (call code), self-reported postal code and constituency.

Resources

Name Format Description Link
2017 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/042212e4-da5f-4c3b-b945-51e10830b5bf/download/c_localdatacats_reportsopen-dataconsumer-contact-centre-call-data-2017.xlsx
Contact Centre Consumer Call Codes 2011-2016 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/21840871-101c-4167-b06c-a7d5451614c5/download/goadesktopkolaurie.pittsdesktopcontactcentreconsumercallcodes.xlsx
2021 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/2756ef49-f611-4868-a5e7-67f2076307e0/download/consumer-contact-centre-call-data-2021.xlsx
2015 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/380ac90a-3194-4343-a947-a81af05761e5/download/goadesktopkolaurie.pittsdesktop2015.xlsx
2013 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/643960ae-a743-4342-b34c-19672484803c/download/goadesktopkolaurie.pittsdesktop2013.xlsx
2016 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/73d2222e-56ac-4be4-850c-a7b5a1f004e5/download/goadesktopkolaurie.pittsdesktop2016-complete.xlsx
2014 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/7b6ff29f-ce5e-4efe-88b7-84423cb1b5b4/download/goadesktopkolaurie.pittsdesktop2014.xlsx
2019 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/91ab21c0-c942-436b-98ce-f8fc562b6a64/download/c_localdatacats_reportsopen-dataconsumer-contact-centre-call-data-2019.xlsx
2020 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/939b4e75-6636-435d-bb3e-39b9377da67d/download/c_localdatacats_reportsopen-dataconsumer-contact-centre-call-data-2020.xlsx
2012 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/99316038-2cdb-4582-bec6-19c15593600c/download/goadesktopkolaurie.pittsdesktop2012.xlsx
Contact Centre Consumer Call Codes xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/dd70988f-c4e8-4909-934f-db8e89b32e21/download/c_localdatacats_reportsopen-datacontact-centre-consumer-call-codes.xlsx
2011 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/de0290af-9f76-429f-972a-b9878c84adbe/download/goadesktopkolaurie.pittsdesktop2011.xlsx
2018 xlsx https://open.alberta.ca/dataset/d2865004-dcff-4eae-b374-eecfb1360952/resource/e9318da2-0a49-4959-92db-a15fe9a54bec/download/c_localdatacats_reportsopen-dataconsumer-contact-centre-call-data-2018.xlsx
Original metadata (https://open.alberta.ca/opendata) HTML https://open.alberta.ca/opendata/d2865004-dcff-4eae-b374-eecfb1360952

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