Customer Satisfaction Survey Results

Description

 

Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received. 
Each survey operates for a month and aims to record the views of as many customers as possible.

Question 5 – “Do you feel you were treated fairly today?” was introduced in the most recent survey conducted, December 2017.

 

Resources

Name Format Description Link
55 http://datashare.colchester.gov.uk/api/council-information/customer-satisfaction-survey-results/december2018?format=XML
21 http://datashare.colchester.gov.uk/Download/council-information/customer-satisfaction-survey-results
8 http://datashare.colchester.gov.uk/download/council-information/customer-satisfaction-survey-results/december2018/CSV?version=21/12/2019
55 http://datashare.colchester.gov.uk/api/council-information/customer-satisfaction-survey-results/2018?format=XML
23 http://datashare.colchester.gov.uk/api/council-information/customer-satisfaction-survey-results/december2018?format=JSON
23 http://datashare.colchester.gov.uk/api/council-information/customer-satisfaction-survey-results/2018?format=JSON
8 http://datashare.colchester.gov.uk/download/council-information/customer-satisfaction-survey-results/2018/CSV?version=21/12/2019
55 http://datashare.colchester.gov.uk/download/council-information/customer-satisfaction-survey-results/2018/XML?version=21/12/2019
55 http://datashare.colchester.gov.uk/download/council-information/customer-satisfaction-survey-results/december2018/XML?version=21/12/2019

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