Description
Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received.
Each survey period runs for 1 month and aims to record the views of as many customers as possible.
Question 5 – “Do you feel you were treated fairly today?” was introduced in December 2017.
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| JSON | Open resource | ||
| XML | Open resource | ||
| HTML | Open resource | ||
| CSV | Open resource | ||
| XML | Open resource |