Description
Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received.
Each survey period runs for 1 month and aims to record the views of as many customers as possible.
Question 5 – “Do you feel you were treated fairly today?” was introduced in December 2017.
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| 55 | http://datashare.colchester.gov.uk/download/council-information/customer-satisfaction-all/customer-satisfaction-survey-results/XML?version=08/08/2020 | ||
| 55 | http://datashare.colchester.gov.uk/api/council-information/customer-satisfaction-all/customer-satisfaction-survey-results?format=XML | ||
| 21 | http://datashare.colchester.gov.uk/Download/council-information/customer-satisfaction-all | ||
| 8 | http://datashare.colchester.gov.uk/download/council-information/customer-satisfaction-all/customer-satisfaction-survey-results/CSV?version=08/08/2020 | ||
| 23 | http://datashare.colchester.gov.uk/api/council-information/customer-satisfaction-all/customer-satisfaction-survey-results?format=JSON |