Complaints and Compliments

Description

Complaints and compliments received, including section, time period, and outcome and resolution timescales (for complaints) 

This data is also used to populate the Complaints and compliments dashboard .

The annual reports for each service can be found on the Council website at Complaints and compliments. The latest report for Adult Health and Social Care for 1 April 2016 to 31 March 2017 is available at AHSC complaints and compliments annual report .

Resources

Name Format Description Link
Local government and social care ombudsman complaints: Annual review letters for Calderdale Unknown Open resource
Complaints and Compliments xlsx Open resource
Complaints and Compliments CSV Open resource

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