Complaints and Compliments
Description
Complaints and compliments received, including section, time period, and outcome and resolution timescales (for complaints)
This data is also used to populate the [Complaints and compliments dashboard](https://opendata.calderdale.gov.uk/extensions/Council-complaints/Council-complaints.html) .
The annual reports for each service can be found on the Council website at [Complaints and compliments](https://www.calderdale.gov.uk/v2/council/consultation-and-feedback/compliments-and-complaints). The latest report for Adult Health and Social Care for 1 April 2016 to 31 March 2017 is available at [AHSC complaints and compliments annual report](https://www.calderdale.gov.uk/v2/sites/default/files/AHSC-complaints-compliments-report.doc) .
Resources
| Name |
Format |
Description |
Link |
|
54 |
|
https://dataworks.calderdale.gov.uk/download/complaints/94ae94bb-dc39-4fc9-984d-24522c4ce647/QlikData.xlsx |
|
8 |
|
https://dataworks.calderdale.gov.uk/download/complaints/e51bfce3-1a5c-4c61-9fd3-8e00b0c7f91c/QlikData.csv |
|
0 |
|
https://dataworks.calderdale.gov.uk/download/complaints/1ada6fad-440a-492a-94a8-8f9a4fe4e804 |